Guest Reviews not in date order

[Julie64]

I have been a Superhost multiple times. My first guests (also a Host) this season left a fantastic 5*review, however Airbnb have chosen to place it hidden in amongst my 2016 reviews. Potential guests will have to trawl through over 100 reviews before they can see it … I complained to Airbnb who replied by sending me the usual … referring to their standard one size fits all set answers. When I complained I received a phone call next day who repeated the above ridiculous answers. On making my opinion very clear I was then informed several Hosts have also complained about this and it’s a software problem which they are aware of but will only fix it when they receive more complaints from Hosts 

If this has happened to you it’s time to COMPLAIN NOW 

[Huma0]

@Julie64 

Are you seeing this on your profile or on the listing? On your profile, the reviews appear in date order with the most recent first. On the listings, they are ordered by the language and nationality of the guest. It's been that way for a long time.

If neither of those apply, then maybe it is a technical glitch, but I am not having any problems with this.

[Julie64]

Hi 

on my listing and the guest is British 

[Huma0]

@Julie64 

Mmm, must be a glitch then. I have never seen that before, so no idea how many hosts re experiencing it.

[Gordon0]

>>Potential guests will have to trawl through over 100 reviews before they can see it …<<
I'm not sure many guests 'trawl' through much more than the first few words of a listing, by why is it so important to you, @Julie64?

[Meredith110]

I have the same issue.  I've complained and received the same answer which is unacceptable.