I have a question/dilemma. I have a guest coming that has 5 reviews, yet it says "Recommended by 2 hosts." The reviews are not bad- some are kind of neutral, for example: "Overall were decent guests."
Does this mean that 3 of them pressed the "no" button at the end when it asks you if you would recommend this guest? Or can it be skipped?
I had an uncomfortable and unfortunate issue with a guest recently, and I'm on "high alert." I really don't want my next guest to be a problem as well. But I don't want to ask and sound accusatory, and set the stage for conflict.
Mind you, I am a Super Host with 116 reviews, 5-star rating, and definitely not oversensitive. Just a little on edge...........
Thanks!
Kelly