Guest updated reservation with extra guests and wants a receipt for the extra costs paid
I have a reservation that was recently amended as the initial booking was made stating 1 guest only. As there are 5 guests intended to stay, i requested extra money for guests on the reservation which was accepted by the guest. The guest has contacted me saying she can't see the receipt for the extra money put aside for the reservation. I'd like to put her mind at ease with this confirmation of extra funds. Please help.
If you need to make a change to a confirmed reservation, you can submit a change request to your host.
To change your reservation:
In the Airbnb app, go toTripsand choose your trip
TapYour home reservation. If you’re already on your trip, you may need to click your check-in date.
Scroll down and chooseChange reservation
Change the dates of your stay or the number of guests
TapSubmit alteration
If the host accepts your request, your reservation will be updated and you’ll be charged or refunded if necessary. If the request is declined or you don’t receive a response, your reservation will stay the same.
As a host you can modify and control the price for your reservation.
If you need to make a change to a confirmed reservation, you can submit a change request to your guest. You can request to change the dates of the reservation, the price, the number of guests, and the specific listing (if you have more than one).
Thanks for your reply Ramona, I had already managed to change the reservation to include the extra people which was accepted by the guest. The guest wants a receipt of the extra money to be paid. How does the guest view The receipt?