Guests email address

[#1]

How do I get a guests email that has booked? I use resort lock and need to email code

[Sandy-A-0]

so annoying...I used the email to send all property and are info to my guests and they all loved it. Messaging that info is ineffective. grrrr

[Christina142]

Has Airbnb removed the @ airbnb email for guests?  For the second time in a row, I can't find it.  I need to email temp parking passes to my guests and am frustrated.

[Scott-and-Sharon0]

Thanks for the attestation form reference and link above.  I have turned it back on through the link provided. The picture and document options in messaging don't seem to allow the attachment of PDF files. Odd, as I wish to and suspect that most would use PDF's to convey essential information to their guests.

Perhaps if Airbnb considered as part of the "on-platform" provisions allowance for the attachment of PDF's to messages, or the uploading of regular documents used to communicate with guests so they are available for attachment as needed.  If protection of Airbnb business is the reason behind the restrictions, uploaded documents could be verified prior to being made available for use?

[Sarah977]

I also have to send a map to my place to guests and always used the email link. But half the time guests said they got the email, but the attachment wasn't there. So I often just ask guests for their actual email address, send it to them from my email address. None of them have ever balked at giving me their email address. @Scott-and-Sharon0