Hacked Account - changed email!

in
London, United Kingdom
Level 1
595 Views

Hi,

 

I got an email saying my Air BnB email address had been changed to: [Email address hidden]

 

I've changed my email address back, changed my password, and got rid of payment options just in case.

 

WHAT happened? And how did they get into my account?

 

See below, there's 3 separate instances, all from China... I didn't even get notified about the dodgy log ins until they changed my email!

 

 

  • Internet Explorer
  • Windows 7
Jiaxing, 33, China 40 minutes ago 
less
Logged Out
  • Internet Explorer
  • Windows 7
Lishui, 33, China 40 minutes ago  Logged Out
  • Firefox
  • Windows 7
Xi'an, 61, China about 16 hours ago  Logged Out

 

 

Any help would be appreciated asap.

 

Thanks,

Iain

 

3 Replies

Re: Hacked Account - changed email!

in
Bristol, United Kingdom
Level 10

You need to report this to Airbnb asap. Give them a call.

Re: Hacked Account - changed email!

in
Split, Croatia
Level 1

I got the same thing... did you report it ?

Re: Hacked Account - changed email!

Level 1

Me too but one cannot contact AirBNB. Especially when one has lost access to their account because the email has been changed. Is there no security team at AirBNB?

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