Haven't received payout

[Islam2]

Hi, I'm Islam From Egypt,

I'm just haveing  a question that due to the central bank instructions that the money transactions should coming from bank to bank not from company to bank they make a hold for the last three transactions or may be four transactions all ammount are 670$ so i need a transaction from the bank or find any other way to transfer the money . So fare i didn't stop renting my property through your website.

Thanks 

your rushed reply will be highly appreciated.

[Kirstie]

Hi @Islam2,

I'm sorry to hear you haven't yet received your payouts. Just to check I have understood correctly, Airbnb has released your payouts but your bank is holding them because they are from a company and not a bank? You may need to change your payout method in order to receive your payouts. Have a look at this help guide which explains how to add a new payout method.

I have moved your post to a new thread, so that it’s easier for others to find. I have also given it a title, please let me know if you want to change it!

I hope you will receive your payouts soon!

Kirstie

[Melissa219]

I am not receiving a payout after a week....I have spoken to the help line many times.....they say that its being investigated????

I am worried if I need to worry about the guest???

[Renee84]

I am experiencing the same issue. Case investigator has not been identified. 

Airbnb has known since August 18th and did nothing. This guest reservation start date was August 25 and it is not September 6th.