Help preapproval and instant book

Margo23
Level 1
Denver, CO

Help preapproval and instant book

Hi. I preapproved a family for 5 days and then someone instant booked 2 of the five days. What do I do?

3 Replies 3
Ali40
Level 10
Crozet, VA

Honor the 2 day reservation. Just because you pre approved a potential guest, doesn't guarantee that they will book your listing. You snooze you lose. 

Jude7
Level 10
Rhinebeck, NY

Hi @Margo23!

You're going to discover very quickly that many guests send out inquiries to several hosts and don't follow-up with a booking.  You can pre-approve multiple sets of guests (and you should). The first one to submit an actual reservation wins!

 

Since guests aren't always well informed about the system, whenever I pre-approve a guest, I always let them know a reservation is not considered confirmed until an actual reservation is made. I also tell inquiring guests that I often receive multiple inquiries fir the same dates, (I do!), and if they know they wish to book my space they should do so as quickly as possible to avoid being disappointed. 

 

Jude

Quincy
Community Manager
Community Manager
London, United Kingdom

That's helpful information - Thank you @Jude7

 

I used to apply the same when I was hosting! 🙂

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