Hi!

[Yadsel0]

I am the host of a property in Puerto Rico! We have someone that arrives this Thursday August 29 - 31.

We are worried about the tropical storm watch due the tropical storm Dorian that is suppose to arrived between Wednesday and Thursday entering Cabo Rojo where our property is located. 

[Emiel1]

@Yadsel0 

You could contact Airbnb and maybe they cancel the reservation penalty free  because of "extenuating circumstances". Otherwise the guest maybe want to cancel the reservation and claim afterwards a full refund for same reason:

https://www.airbnb.com/help/article/1339/how-do-i-file-an-extenuating-circumstances-claim

best regards,

Emiel

[Branka-and-Silvia0]

@Yadsel0 

hm, maybe it would be a good idea to cancel due to extenuating circumstances as @Emiel1 said because it could happen that your guest arrives, stay the whole duration of his booking and then gives you a low rating and ask for a refund afterwards because there was no electricity, wifi or your garden was muddy

[Luis1004]

Next emergency contact me. We handle all types of AIRBNB guest or owners emergencies through the island. 

Thanks

BNB Rental Host