Host requested security deposit after booking

Collette3
Level 1
El Segundo, CA

Host requested security deposit after booking

Hello,

 

I've paid in full for an upcoming tirp in October. My host is new to Airbnb and requested a security deposit outside of Airbnb. When I let her know that wasn't allowed with Airbnb, she sent a request for the new security deposit. 

 

She can't add a security deposit after everything has been paid in full so how do I know that this will be returned? Do we have to completely void the reservation and start over? If we have to do that, will I be able to get my service fee back?

1 Reply 1
David126
Level 10
Como, CO

Her problem not yours, she has to live with it.

David

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.