I am now already in a +10 day discussion with Airbnb on an i...
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I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
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Several months ago we received a nice message from Airbnb showing that we had had over 2000 guests from many countries, pass through our home. Its amazing that we have had so many. Like most of you we originally started as a hobby, a way to share what we have with others. After our factories closed down we have relied exclusively on the income we receive from bookings and it has “just” kept us afloat, with any extra money being put back into our home so guests can enjoy the improvements that we are constantly doing.
So many guests say how great it must be to live in this environment and are jealous of us, but wouldn’t it be nice to have a break,? to escape for a few days. Wouldn’t it be great to go to an Airbnb Open to share with other hosts the ups and downs of our new profession. Unfortunately we could never take a break or afford to fly even for a few days to recharge our batteries.
We keep seeing messages from Airbnb that are disheartening. We are told that bookings in our area are down 40+% compared to the previous period last year and that Airbnb’s availability is up 35 % on last year. I’m no mathematician but that shows that that demand is down whilst and availability is up. and yet Airbnb is constantly asking hosts to recommend other potential hosts who will be in competition with you and then to bombard us with recommendations to lower your prices.
Do you not get the feeling that the Golden goose is sleeping with a chicken? There is a point of no return where you loose money just trying to make ends meet. This is not just Airbnbs policy but other agencies too. Following this trend we have found that guests who go for a really cheap price are the very ones who give bad reviews that will effect your listing and your search engine results. We dropped the price of a room to $20 a night, the guest rarely left the room and air conditioners ran 24 hours a day. They gave us 5 stars for every category but gave a 4 star overall because the room didn’t have its own refrigerator. Guests want The Dorchester Hotel for the price of a YMCA. Whatever we do we can't win.
How many 5 stars do we need to offset a 4 star and get our visibility up so guests can book.
Sorry that I should vent my frustration with you but perhaps you are feeling like me and just to let you know you are not alone.
Al & Nok
I've been searching for this conversation for ages, but couldn't for the life of me remember what thread it was on! So I just had the bright idea of go ogling "Airbnb community centre susan christine worldcon", and up it popped straight away. 🙂
Anyway, I just wanted to post this lovely piece below for you, written by a fb friend here in Dublin on Aug 29th, as a tribute to the great Charlie Parker, born on that day in 1920, in Kansas City (I did try to PM it to you, but of course, it wouldn't go through for me. Thought you might enjoy it. 😉
As Charlie Parker was born on this day in 1920 Kansas City......
Billie's Bounce
(For Charlie Parker)
The sky over Dawson street was full of weather, rain and sun woven together, strands of silk and strips of steel. The day groaning with indecision like a washed up street magician tired of his old tricks, leaning at the bar, can't decide whether to pull a clap of thunder or a bouquet of dancing dawn lights from his weather beaten hat. A fading starlet crippled by vanity and pride, who can't choose what garment will conceal her decline, the night withered in front of a mirror that refuses to lie anymore, excuses made, date cancelled, a mound of cast off dresses, another glass poured.Like the smudged rouge on her lips, her life is in the red, overdrawn on past glories, pawned cheaply as anecdote to anyone who cares to listen. Stories so well worn, they are re-heeled with embellishments each time they are rolled out like loose change and retold.A worthless currency with no purchase other than in the snugs and saloons of memory.
The day irritates me, a pebble in my shoe. I wander the same routes in town that every half-day Friday map my afternoons. Well tested rituals, the lunch in The Buttery, the cigarette smoked on the steps of Ladbroke's on Abbey Street, leaning back into silence after thirty hours of repairing broken English, stitching up sentences with red ink, hoping they'll last the weekend, stumble through to Monday intact. Grafting prepositions onto traumatised phrases, time travelling with Brazilians through the trap doors of Tenses. It feels at times like working in a linguistic A+E.
The day won't give, we are dancing different steps, her x's trapping all my run of o's.
Walking under the scaffolding of the Central Bank, I hear a line of melody that irons out the first creases of this mood, a warm draft of air. A saxophonist is playing a riff doused in deja vu that sirs something dormant. I recognise it as a Charlie Parker line, his sensual algebra is unmistakable. The sophisticated logic of his tunes always sound like a bold new mathematics filled with ironic and erotic equations.
As he plays, I stop and find myself singing along, memory knows the next line, I don't have to think.
Parker has been a loyal ally to me most of my music listening life. I skipped a lot of the musical gate way drugs and got hooked on 1940's Be-Bop when I was seventeen. The past was in many ways easier to navigate and seemed to have a way better store of tunes. After back surgery in The Mater, I walked its smokey corridors, lined with statues of saints, blissed in a warm morphine haze, listening to Parker and Dizzy Gillespie, on a sellotaped Walkman.Ornithology, Now's The Time and the tune I now recognised on the street as "Billie's Bounce"
When he reached the end of the tune i went over and hanseled his music case with a few euro.
We got talking. He had recently arrived from Sao Paulo. I told him that I taught English to mostly Brazilians. I told him about listening to Parker while I was in hospital and how at seventeen I had naively romanticised being given morphine with Parker's own heroin addiction. After telling him about jam sessions in The International Bar and where he could hear good local music in Arthurs he said,
"Now, I play you Parker's hospital tune"
Turning towards Dame street he played "Relaxin' at The Camarillo" a piece Parker wrote while recovering from a mental breakdown in Camarillo State Hospital in California. Two hospitals colliding, The Mater and Camarillo, jazz and a chance polishing the day bright again. Dublin is full of riffs, you just have to listen out for them!
Yes, in my experience hosting revenue is down while my costs have remained flat. Hosting requires investment, but I can't necessarily afford to spend when I'm not earning what I once did. And, yes, my guests have broken several things, much to my frustration. (I didn't find out about the broken blender until much later, mainly because I don't use it daily, so how can I possibly accuse a guest of breaking an item when it might have been broken two months ago?)
I like hosting, and most of my guests are quite nice, but sometimes I wonder if it's worth it. I would really like it if Airbnb would help defend my bottom line rather racing to the bottom. Ironically, offering discounts has been a uniformly disappointing experience as it's the bargain travelers that are the hardest to please, and thus likely to leave negative reviews. No thanks!
@Kimberly111 It seems counter intuitive but I raised my price $15 a night and got better guests. I would rather host fewer days and make more on those days, then lots of days for bargain hunters looking for a flop house. I also changed to a 2 night minimum (but I rent my whole place so that may not work if people are hosting rooms).
Now, 4 weekends is enough to cover the entire mortgage. Less wear and tear and I can save a lot of the other days for friends and relatives or my own use.
Otherwise I would just throw in the towel and do a long term rental.
@Christine615 I don't really think that 2 or 3 night minimums, as opposed to 1 nighters being condusive to bookings is related to whether it's an entire place or a private room, at least not in my experience. It's more to do with the location and what brings people to the area. I've always had a 3 night minimum for my private room- people come here for a beach holiday and most are booking a flight for a week or two, they're not just passing through for a night like they might in a city or near an airport. Perhaps I'm missing out on the odd booking, but since the majority of my guests book for an average of a week, rather than my 3 day minimum, that tells me that that's what most visitors are looking for here.
I'm really surprised at those who do the one night rentals - adds to your laundry velocity and very little chance for a connection with the guest.
Exactly, which is why we don't do them either - not that I don't get a message on the platform, or emails advising 'one night rentals are up in your area' - they aren't. Cornwall is a holiday location and a fair drive to get to. Only in Truro, the county capital, would that maybe apply.
Absolutely! Figuring out local need was key. More people coming to visit their kids, or new grandchildren. Or people coming for a conference or to explore the city. I tried the "one nighters" and it was really hard on the apartment and I didn't want to be a hotel equivalent. 2 nights was the right amount. Plus, it allowed me to have use of the apartment back during the week. It was a win win!
I feel your frustration. Airbnb may have peaked. I have contacted them reminding them that the hosts really make their business and that more support for hosts should be available. I don't believe the booking info, I think they want us to drop our prices so more people rent. I am doing the opposite. I don't want my beautiful place disrespected by the occasional scammer guests who complain about a speck of hair left in a tiny place that could easily be overlooked. Like Uber and Lyft, the drivers become like slaves- though the money is a nice boost. We are welcoming guests into our homes and sharing that unique experience. Airbnb is offering a platform. I hope they realize what a valuable resource host are.
Hi Al and Nok, I certainly understand. It really does cost quite a bit to keep a place looking great and yes I also find that guests expect a lot for cheap! Recently I had a family of four who put in a deep scratch in my patio door - right at eye level, right where one looks out at the view. The glass company has given a quote of $802 to replace the glass, the guest refused to pay, and AIR BNB Claims specialist has determined it's "normal wear and tear" so has refused to go after the guest. I don't find that to be supportive. Who scratches glass at eye level???? How is this normal wear and tear???