I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
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Just a note, I noticed your listing states Smoking Allowed. Not sure if that is a mistake.
Hi...unfortunately you are going to find it very difficult to claim against the deposit as you say smoking allowed. So, the guest smoked.
Mark it up to experience and check your description and house rules.
As for moving items - I don't think AirBnB will give you anything for that.
You can however leave a review of the guest - but be careful about the smoking issue as you can't claim she broke your house rules with that. Suspicions about a party, additonal guests, lying are all unproven - so....don;t get yourself into a situation where you are seen as the problem.
This was your first time hosting and I am pretty sure you will find future guests great - it was an unfortunate start that;s all
Air b and b do nothing to assist i had chinese guests who violated all house rules smoked in bedroom showered t 12 40 at night . cooked as late as 11 pm i could not get ant assistance from the site i asked them to vacate ..... bedroom a mess full of food ...air b and b take our money and provide no assistance do not even respond to a call.