How do I improve my overall rating when my r eviews have been consistently excellent?

Becky165
Level 2
Regina, Canada

How do I improve my overall rating when my r eviews have been consistently excellent?

As a super host, I’m being promoted to improve my overall rating. How is this accomplished when I’ve consistently received 5 star reviews and 100% in every category? 

2 Replies 2
Becky165
Level 2
Regina, Canada

Excuse the typo, it should read prompted. Thanks. 

Sarah977
Level 10
Sayulita, Mexico

@Becky165  It's a system-wide technical glitch affecting accounts worldwide. Pay no attention to the warnings, sit tight, hopefully they'll get it remedied ASAP.