I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
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Hello,
Is it possible to change your public response to a guest's review? When I was just learning how to use AirBnB, a guest wrote a good review, but in the private message he said there had been a bit of overlap between him and the next guest. I didn't realize this part of his response was private, and posted a public apology about the overlap in the guests (even though it wasn't my fault, I wanted to make sure he was happy) in my response to his review.
I'd rather take my public response down, since it's not really neccesary to have public, and I feel like guests looking at my place might think it's a little weird and wonder if something bad had happened, maybe turn some potential guests off.
It seems I can't change my response, but it seems like I should be able to, since it was me who wrote it. Does anyone know if I can change it?
Thanks,
Kurtis
Unless it violates the review terms or contains sensitive information, it stays. It'll be fine.
Yes, I too would like to change my response to a guests review. I didn't write anything too awful, but I was upset when I wrote my response and would like to delete it. I'm still within the 48 hours....any way to do it? To remove it?