How to set cancellation policy?

Answered!
Elena34
Level 1
Hanoi, Vietnam

How to set cancellation policy?

Hello,

I've just posted my first listin, but no matter how hard I looked, I coulnd't find how to set my cancellaton policy. Where are those settings???

 

Thanks in advance

Top Answer
Andrew51
Level 3
Singapore

Manage listing and calendar - then scroll down all the way till you find "Terms" using the menu function in the top left hand corner.

 

It's no more under "Terms" - its in "Check In"

View Top Answer in original post

6 Replies 6
Marit-Anne0
Level 10
Bergen, Norway

Manage listing and calendar - then scroll down all the way till you find "Terms" using the menu function in the top left hand corner.

Thanks, Marit Anne! You've been most helpful! 🙂

Steven14
Level 1
London, United Kingdom

Dear Elena,

 

I have found the cancellation policy to be useless. I have had two cancellations ober the past three months, and each time AIRBNB has refunded them the totial amount - leavign me with nothing. 

 

Steven

Andrew51
Level 3
Singapore

Manage listing and calendar - then scroll down all the way till you find "Terms" using the menu function in the top left hand corner.

 

It's no more under "Terms" - its in "Check In"

Marita1
Level 1
Seattle, WA

Go to the Menu icon in the top left corner and click on "Check-in." This was really tough to find! Dear AirBNB designers, this should be easier to find.  

to right very hard to find...need "CHAT" back

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.