How to update the repair costs in Resolution Center?

Dawn94
Level 1
Sydney, Australia

How to update the repair costs in Resolution Center?

Hi there,

 

I involved AirBnB in my resolution and they issued me a case ID and notified me I will need to get back to them within 72 hours with quotes etc. I now have this but can't see at all how to find my case to update with the repair cost details.


Does anyone know how I can find it?


Thanks,
Dawn.

 

**[Title Updated]

2 Replies 2
Virginia9
Level 7
Montego Bay, Jamaica

@Dawn94 respond to the message that they emailed you privately and include all your info. Ensure you do this before your 24hrs is up! Good Luck! 

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Hello @Dawn94,

 

Great to meet you. 

 

Just checking you have seen @Virginia9's response to you. 

 

Also, I hope you don't mind, to make it easier to find your post I have made it into a new topic here in the Help board.

 

I hope you get this resolved.

 

Lizzie


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