I canceled a reservation by accidents, HELP!

Damali0
Level 1
New York, NY

I canceled a reservation by accidents, HELP!

Hey, guys! How can I reverse a cancellation? My guest say that she is attempting to book again but it is asking her for a second authentification for payment and that they are reviewing her bank statement. HELP I need her to book lol

1 Reply 1
Hilary-And-Ed0
Level 10
Brookline, MA

I would call the company and explain the situation, and it might work.  Generally, once you cancel, the dates are blocked for re-booking, so you would definitely need to get the company involved.