I need help

Willyn0
Level 2
Bogota, Colombia

I need help

Hello Community, how are you?

I am really worried because this is the third time Airbnb is offering my listing with promotions/discounts but I have not set any

I cannot find any contact phone number to contact Airbnb directly, I believe this is a bug

The straw that broke the camel's back is I was booked/full for March 23rd which is a federal day/long weekend/bank holiday and suddenly I got a reservation for less than the half price my listing is listed.

Is anybody else having the same issue?
Do you know who I could get in touch with to talk about this subject?
I have been using Airbnb for more than one year already and this issue started like 3 weeks ago, 

Thanks in advance for your help and replies 

Looking forward to hearing your comments

Best regards

Willyn *
Bogota Colombia


****

 

*[Surname hidden for safety reasons–in line with the Community Center Guidelines]

2 Replies 2
Helen3
Level 10
Bristol, United Kingdom

You need to call Airbnb @Willyn0  All the ways of contacting them are outlined in the CONTACT AIRBNB post towards the top of the forum you are posting in.

James1419
Level 1
Punta Gorda, FL

18554247262. Airbnb. Actually I had a problem too and the way I got the number was from the person that was renting my place