I need help

Willyn0
Level 2
Bogota, Colombia

I need help

Hello Community, how are you?

I am really worried because this is the third time Airbnb is offering my listing with promotions/discounts but I have not set any

I cannot find any contact phone number to contact Airbnb directly, I believe this is a bug

The straw that broke the camel's back is I was booked/full for March 23rd which is a federal day/long weekend/bank holiday and suddenly I got a reservation for less than the half price my listing is listed.

Is anybody else having the same issue?
Do you know who I could get in touch with to talk about this subject?
I have been using Airbnb for more than one year already and this issue started like 3 weeks ago, 

Thanks in advance for your help and replies 

Looking forward to hearing your comments

Best regards

Willyn *
Bogota Colombia


****

 

*[Surname hidden for safety reasons–in line with the Community Center Guidelines]

2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

You need to call Airbnb @Willyn0  All the ways of contacting them are outlined in the CONTACT AIRBNB post towards the top of the forum you are posting in.

James1419
Level 1
Punta Gorda, FL

18554247262. Airbnb. Actually I had a problem too and the way I got the number was from the person that was renting my place

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.