Incorrect payout

[Dragana43]

Hello,

I have problem with my first payout. In my transaction history I have a paid out of $281 in completed payouts, in Gross Earnings I have $288, but on my account today I got paid only $244 minus 5$ for provision for my local bank which is okay and I got total of $238. What is wrong and how can I fix this? $50 dollars are missing.

Thanks

[Ana1136]

@Dragana43 Zdravo, prv pat da vidam nekoj od Makedonija na forumov 🙂 Da ti odgovoram na prasanjeto, dali sumata bese isplatena od eden buking ili od povekje? Ako bese od eden mora da gi kontaktiras Airbnb direktno bidejki nikoj od nas ne moze da ti pomogne tuka, a ako bese od povekje bukinzi i toa skoro, nekoja uplata moze da docni. Isto taka zabelezav deka si nov host, prvata uplata moze da trae do 30 dena, mozebi zatoa si dobila pomalku pari. 

[Dragana43]

@Ana1136 Zdravo, inace od eden buking e i zatoa mi e cudno. Na Airbnb na nitu edno mesto nema $244, ne znam kako samo tolku e mozno da se prefleni na smetka. Fala ti mnogu ke im pisam direktno na niv togas 🙂

[Ana1136]

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/td-p/413245 

@Dragana43 ovde ti se nacinite na kontakt navedeni ama bi ti preporacala Facebook ili Twitter, inaku mnogu ke te cini da cekas na linija so casovi vo druga drzava bidejki ovde nemaat kancelarii 🙂

Imaj ubav den! 

[Dragana43]

Fala ti mnogu @Ana1136 🙂

[Stephanie]

Hey @Ana1136 , would you mind also sharing the solution in English in case another user has the same question but cannot understand Slovenian? 

Thanks so much,

Stephanie

[Ana1136]

@Stephanie sure 🙂 I asked if the payout was for one or more bookings and I told her that it can be delayed if she is a new host but she responded that she isn't and it was for one booking so I told her to contact Airbnb directly but on Twitter or Facebook because it is cheaper since we don't have offices here 🙂 

[Stephanie]

Thank you so much for the speedy response @Ana1136 !