@Amanda1110 "Because they will leave me a bad review."
Well, those words sum up everything that makes my skin crawl when reading these forums. Look at that again and again and ask yourself: is this really the kind of host that you want to be? Already cowering in fear of one single (possibly) negative review, before the guest has even crossed your doorstep?
Does this mean that a nightmare guest can get away with whatever they want once they arrive too? Break your rules, damage your property, slap you in the face? Because you'd rather endure stress or damage or lost income than risk not getting a 5-star rating?
Those stars are just pixels. It's a flimsy currency designed to manipulate you. How much income and dignity are you prepared to sacrifice for some pixels?