Listing isn't coming up when searching

[Sara522]

Hi,

Our lodge is in the New Forest national park, however when searching for available properties in the National Park our listing doesn't come up. How do we change this so our listing appears when searching for property within the National Park?

Thanks,

Craig

[Steve143]

Hello @Sara522,

I searched for accommodation in Sway for the 17th to the 19th of September and your listing showed up.

I don't know what dates you used when searching. One thing to keep in mind is that you must use a date range equal to or greater than your minimum nights stay. Also, your listing must be available on all of the dates in your search date range.

Also check that the "instant book" filter is off when you search as yours is not an instantly bookable listing. Airbnb sometimes puts that search filter on by default if you search for dates in the near future or there are lots of listings in the area.

The post below by Jeet has some suggestions to keep in mind when searching for your own listing.

Why-can-t-I-see-my-listing-in-the-Search-Results?

[Sara522]

Hi Steve,

Thanks for coming back to me, however when searching for properties in the New Forest National Park our lodge doesn't come up. Sway is a small village within the park and very few people would make such a specific search.

Thanks for looking however,

Craig

[Steve143]

Hello @Sara522,

Aye, I searched with "Sway" as that's the listing's address.

Listings show up in searches based on their address.

As you already have confirmed and completed reservations you'll have to get on to Airbnb support to change the address.

Steve.