Location Error

Nicola82
Level 1
England, United Kingdom

Location Error

I'm unable to change an error on my location, I do not need to edit the address, that is correct, however the placement balloon when set on the correct address returns an incorrect road name in conjunction with the correct road name, very confusing for my first guest. How do I contact Airbnb to resolve this issue?

4 Replies 4
Mara24
Level 2
Scottsdale, AZ

Call Airbnb at 1-415–7 98–21744 or 1-855airbnb.

How and where do you find the airbnb custormer service number? I just can not find them, looking for the numbers for 2 days.

When we set up our listings (or when we edit them) there is a google-style map where you can move the balloon if it is not in the correct location. Try editing your listing. You may have to scroll down to see the map (and the scroll bar is somewhat hard to see--you have to hover in the right of the screen, then it turns grey where you scroll).

 

Good luck!

Diana190
Level 2
Colchester, United Kingdom

I have noticed an error in my address post code.  I've had guests to stay so Airbnb make it impossible to change and all forums state only Airbnb can change it from their end but how do I actually contact them?!  

Thanks