Announcements

Winter Release Q&A with Airbnb’s Christy Schrader

Winter Release Q&A session

Making Dates Available for Booking After a Canceled Guest?

Andrew354
Level 1
San Diego, CA

Making Dates Available for Booking After a Canceled Guest?

Hi, I had to cancel an Instant Booking with a guest who did not adhere to my housing policies (no infants due to dogs, and 4 guests rather than my max of 3).  However, with the date cancelled in my calendar, how to I "release" those dates so that other people could book that window?  Right now, AirBnB has automatically made it impossible for people to book those dates.  Thanks!

2 Replies 2
Hilary-And-Ed0
Level 10
Brookline, MA

Call the company.  This is a legitimate reason to cancel, so you should be forgiven the penalties (including the blocked dates).  In the future, however, it is much easier to call the company and have them do the cancelling.

Cato3
Level 1
Kristiansand, Norway

I had the exact thing happening, and need to release the dates. Whats the number to call?