My account has been hacked! Where do I contact support???

[Rob87]

Hi,  I have been getting air bnb emails in Chinese the last couple of days.  And I just logged into my account and noticed I have a listing in China!  I need to contact Air bnb support ASAP but can't I find anything on their web site.  Who do I contact!

If I don't get a respond in the next hour I'm cancelling my account...

Rob

[Bali-Plus0]

Did you manage to sort out your problem? Same thing is happening to me!

[Julia186]

I did and I did it on my own. I went into my account, changed the password and then went through the calendar and all other settings.  It took me a few hours, but I updated everything on my own.   Sad to say, no representative from the main office, or whatever they call it, contacted me.  That is the biggest downfall with Airbnb.  When you have a problem, especially when you are new, it is almost impossible to get help.    I don't believe they monitor any of this community exchange and take an initiative to help. 

[Pantelis11]

Hello,

I do face the same problem since a week now ! Didi yousolved your problem ? If yes pls could advise what you did ?

Thank you in advance !

PANTELIS

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