My guest is not getting the price I am writing in special offer he is being charge more

Sandra829
Level 1
Mexico City, Mexico

My guest is not getting the price I am writing in special offer he is being charge more

Hi! I need some help. I am sending my guest an special offer with 1050€ and he is getting a price of $1524 usd . I don’t think the exchange rate is the problem because is more than $250 usd. Someone knows what can be the problem ? Thanks a lot ! 

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

hello @Sandra829 ,

Is your guest seeing the price excluded or included Airbnb service costs ?

Also tourist tax is added for your region. 

Exchange rate + Airbnb service costs+ Tourist Tax  could create the price you mention,

Best, Emiel

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