I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
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Even when I open an anonymous window on my browser to search for the spacious room/studeo we have listed, it does not show up at all in my search results. I've tried various dates (we limited the length of stay to 2-7 nights), refining the price search, nothing works. Help.
There are other hosts who have written about this problem of listings not showing up over the past week.
You are in New York and I am in Canada so it appears to be a widespread issue.
Here, the missing listings are all those who do not allow Instant Book ie. those who allow Instant Book are the only ones that appear.
I've found it to be a sporadic problem, which makes it more difficult to have airbnb realize that it actually is a serious issue. I have reported it to them, by phone, but as they were able to see all the listings at their end, likely due to its sporadic nature, they really didn't give it the attention it deserves. The assistant suggested if more hosts experiencing missing listings phoned in, it would be helpful.
Thank you, Judith, this is really helpful. And frustrating!!