Need help getting early payment

[Elizabeth466]

I have a renter for 3 months. Air BnB just changed their payment policy in March and now instead of sending the full payment amount up front, they are sending it in monthly payments. I received the first month on June 3, and now I would like to receive the July payment and it is June 15. Customer service says that they cannot send the payment early. What can I do to get an exception? The customer service rep says she cannot help me since they changed the early payment policy in March

[Ana1136]

@Elizabeth466 I am afraid there is nothing you can do in this case. The guest hasn't even paid for the second month yet, they pay approximately in the end of the month and you get the payment in the beginning of the next month.