No Guest Names on ICal ....seriously???

No Guest Names on ICal ....seriously???

Hello Airbnb

This is NOT HELPFUL and will create much confusion for hosts and cleaners and c- hosts.   
WHY ARE YOU DOING THIS?
To maintain privacy for guests  fine ... PLEASE PUT  FIRST NAME ONLY for our bookings at the very least! 
 If all bookings say is RESERVED, then we do NOT know where one booking ENDS and another one BEGINS. 
This is absurd and you are making it very difficult for HOSTS. 
We have enjoyed in the past Airbnb HELPING HOSTS.  You were keeping things clear and easy to navigate.
But now it’s all about the GUESTS.   
It is not necessary to withhold a guests first name .... PLEASE DO NOT COMPLICATE THIS ICAL SYSTEM with useless string of numbers. 
We rely on Airbnb to work WITH US to make bookings easy and clear.   This new system of URL numbers will create opportunities for many MISTAKES and many PROBLEMS. 
 
Eliminate phone numbers if that is a privacy issue including last 4 digits (not helpful) 
But please give us the names of our guests for clarity!
I am appalled that you would even suggest such am absurd idea. 
 
Airbnb Plus Superhost,
Bonita in Victoria, Canada
18 Replies 18

Sorry, Bonita. That his just not true. All AirBnB offers is an ical export for the calendar. You can import that into your Google calendar. 

 

You get the exact same content as you would in any other calendar (iOS, mac or other platforms). The content is driven by AirBnB's calendar server.

 

And BTW, the change was officially announced by AirBnB beginning of December.

 

They just goofed (not the first time).

 

Albert

What about Modifications coming in on Ical while a guest is in house or after check out. What is this?  Anyone getting these false modifications?  We are especially disappointed with the Ical changes since it syncs with out booking engine provider.  We thought they we doing this until I found this discussion.

Also, to add insult to injury, the event on your calendar is locked and read only, so you can't reference even a phone number.  Two things that were essential to me personally.....the first name of the guest, and the check-in and check-out date "at a glance"...Now you have to go around the world to get that information and terrible when your in an area such as I am with bad cell service.  Essential for housekeepers to so they can pre-plan.

 

I definitely do not like the fact that our feedback was completely ignored.  What did this decision from Airbnb stem from?  What horrible thing happened that prompted this?  Someone cut a finger, and now they're taking away everyone's knives?  

I noticed the same. And it is a ROYAL pain. It means I need to open an event, then click the link to the AirBnB website just in order to find out the name of my guest!!! 

 

I don't understand the logic behind removing names from calendar events. I just don't understand.

 

I complained to their support.  I expect to have it ignored though.

 

Albert

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