No show protocol

Alex1477
Level 3
Newport, United Kingdom

No show protocol

Hey gang

 

Took a booking over a month ago from a Spanish guy, lone traveller, poor english, elderly, no Airbnb history, for a 24 night stay in our back room. We're in south wales, the walking and scenery are gorgeous, but.....24 days? I emailed him saying wow, 24 days, are u sure, he comes back, yep, I'm sure.

 

We've sent him 2 messages reaching out and he's answered neither, he's clearly going to be a no show, and he's also a ghoster. He's due Tuesday, now I don't want him auto checking in and us getting paid the full whack and then block our diary. Ive put our rates up since he booked and will get 24 days easily. Can I pre-emptively warn Airbnb?

16 Replies 16
Helen427
Level 10
Auckland, New Zealand

@Alex1477 

 

How about having some patience with him & show him the in's & out's of ABB to guide him how he can perhaps improve things for all parties instead?
You may find he is more likely to hopefully write a nice review to!!

Ahh, we can't control the weather so maybe if you have some board games drag them out, play a game or two & appreciate another side he may have just like one would hope you & your own dad or relations did, if you have them, as you were growing up.

All the best @Alex1477  and Alfonso

 

Alex1477
Level 3
Newport, United Kingdom

All is well, he turned up after sending us an email and is more than self-sufficient! Out all day discovering Wales and availing himself of the local hostelries during the evenings, making friends with the locals and improving his English. All good, and actually have learnt alot about airbnbers of this demographic👍