Not comfortable with the guest reservation

Mert10
Level 1
Miami Beach, FL

Not comfortable with the guest reservation

Hi, I do have a request that the guest joined in Jan 2019, no reviews, photos , verifications or details. Also he wants to do a walk through before he books which i think against the Airbnb rules. Either way , I am not comfortable with the guest and do not want to accept reservation but I do not want to get a negative on my dashboard for not accepting a guest. What are my options?

2 Replies 2
Gordon0
Level 10
London, United Kingdom

Enter into dialogue perhaps? As for a pre-visit, you are within your rights to turn down. 

Emiel1
Level 10
Leeuwarden, The Netherlands

@Mert10,

Decline the guest if you feel uncomfortable (it's only affecting your acceptance rating, not really to worry about)  or ask for ID verification and more information. Do not allow pre-visit.