Not receiving reminders for guest arrival

Virginia210
Level 2
Manchester, CT

Not receiving reminders for guest arrival

Since about Nov 1, I have not been receiving 

The reminders which are sent 7 and 3 days before my guests arrive.

 

i receive all other communications from Airbnb.

 

Airbnb agents I spoke to say their record shows that reminders were sent on various dates in Nov and Dec but I received NONE

 

does anyone else experience this problem?

1 Reply 1
Linda108
Level 10
La Quinta, CA

Ah the mysteries of technology 😛  Yes on occassion I do not get the expected reminders.  It seems to help if I clean cache or history.  Between cleaning the cache and rebooting my system, I solve a lot of questions 😄