Notification tone that cannot be changed??

Heidi639
Level 2
Charlotte, NC

Notification tone that cannot be changed??

I've had several people try to figure this out on my Iphone, and myself on my desktop computer.

Notification, messages from guests have a very subtitle chime sound.

There is no way that any of us have figured out how to change this tone to something louder.

I've missed many important messages from guests.

There is absolutely nothing on the Airbnb app on my phone that will allow me to change the tone.
There is absolutely nothing on the website on my desk top computer that will allow me to change the tone.

 

Help!!!

4 Replies 4
Helen3
Level 10
Bristol, United Kingdom

I normally just Google when I have an issue like this 🙂

 

https://appletoolbox.com/changing-airbnb-notification-settings-on-iphone/

Well, we all tried that and I just heard back from Airbnb.

We cannot change the "tone" or volume.

This really stinks, because I've missed messages from guests because it is such a soft tone and when you drive a high performance, louder car, you can't hear it! lol

@Heidi639 To solve your problem you could help save the environment and perhaps switch out to an electric car?

@Mike-And-Jane0 

Yeah, no.
These electric cars are now going up in flames and the ones that own them, their electric bill is sky rocketing.
Brown outs in CA.
Hackers hacking into these cars. 
No thanks, I'll stick to my fueled cars.