We are a couple of seniors, open-minded and multilingual, and we offer a nice, spacious room in Winterthur, Switzerland. Our place is called «Chez nous». We also used to be superhosts in the past and have only positive feedbacks. But for some time we haven't got any more bookings via Airnb. At the same time we do get people via a Swiss platform. I found out, that Airbnbn doesn't show our ad any more. Instead - when you enter «Winterthur» - it is offering a lot of other places far beyond our city until Zurich and up to the Rheinfall. This is not really helpful for people having to do in our city. Airbnb seems to imagine that people only travel for pleasure and vacation. At the same time the system keeps telling us, we should lower our price to get more bookings which is completely unjustified in comparison to the places and qualities they do show. We regret this loss, because we enjoy meeting people from other countries, we offer quality and human contact. Unfortunately we are not able to accept instant booking nor self check-in.
Could it be that we are being punished for not accepting instant booking, self check-in, and for not lowering our price to the level of a simple hostel? Or could it be a mistake of algorithm?
It is such a pity that - having to do with Airbnb - you deal with a big and rigid machine instead of communicating with human beings. Artifical intelligence and its limits?
Christine and Hanspeter
