PROBLEMS with instant booking!

Reginald0
Level 2
Pompano Beach, FL

PROBLEMS with instant booking!

Instant booking. The problem for me is if a guest instant books very late in the day/night and I have no notice they are coming Random person just shows up and enters the home, and sometimes they show up with 1 or 2 extra people they did not add in the booking which i charge more for and have restrictions on how many people can book! 

I have several properties. 

Scenario 1- So if it is a property I live at, it can be a problem if a guest comes in my home at 11pm at night and i am asleep unaware of them! can be seen as a home intruder?  especially if i have several other people living at the property.

 

Scenario 2- If I have just rented the room long term or short  30 minutes ago. then someone instant books and either shows up in 10 minutes. (problem and leaves a negative review) or I have to cancel there reservation before they show up, negative strike (this has happened- but luckily i didnt have instant book on for this reason and i was able to tell them it was rented locally) still a negative strike!

 

Scenario 3- If I have to unlock a main gate to the property and make sure the place is tidy before a guest.(or have someone else drive over to do it when im out of town- for last minute or late booking thas is a challenge because my cleaner may not be available immediately)  (due to low short term traffic in the area and it being a vacant home- also with me not being around sometime there may be a dead insect in the floor that may cause a guest to be upset, (hints the I need to check over the property before they come)  

 

I hope Airbnb staff can improve this. because instant booking has a lot of benefits for hosts including listings at the top of search results. but it can have some safety concerns.

I have done ok without it, but my safety and my other renters safety/comfort has outweighed using instant booking. 

 

 

4 Replies 4
Jeff158
Level 10
Caernarfon, United Kingdom

@Reginald0 

.Why don't you stop guests instant booking after 8pm or whatever time. Life's to short to be stressed out.

 

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Sarah977
Level 10
Sayulita, Mexico

@Reginald0  Why not change your settings in Advance notice to one day advance notice?

Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Reginald0 

How can someone just enter your home? Don't you lock your front door???

Lyn3
Level 10
Mapleton, Australia

@Reginald0 @Sarah977 

Hi Reginald, I agree with Sarah that you could set that you require a day's notice - as this is what I have had in place for the 3.5 years I have been hosting and using Instant Book from day 1. 

 

On a couple of occasions when I have had availability, I hear the Airbnb chime and there's an inquiry for guests to stay that night, arriving in a few hours time, with a polite note from Airbnb saying that they understand that I require a day's notice, so no pressure to accept, however do I wish to accommodate these guests.....and since I live in the home where I host, and the guest suite is clean and ready,  I have been happy to host on those occasions.