Pay balance with new card

[Angela1487]

Hi,

I updated my payment details several weeks ago to a new debit card and I've received a message today from Airbnb to say they've attempted to take my balance from my old card? I've set the new one as 'default' but it has attempted payment from my old card?  I've double-checked my account settings and it is definitely showing as default with the new card? Any ideas how I can make payment with my new card?

Thanks

Angie

[Jeff158]

@Angela1487 

Ring customer service

0203 318 1111

[Angela1487]

Brilliant, thanks for that - I couldn't find a contact number anywhere! I tried the online chat but that has been sitting there for hours now!

All sorted now and payment made 🙂