Paying the rest amount to the host

Gyte0
Level 1
Kaunas, Lithuania

Paying the rest amount to the host

Hello,

I was charged half of the reservation price now, and the other amount will be charged a few days before my trip. But my card used for the reservation has expired, how can I add another card for this reservation? I am afraid my reservation will be cancelled automatically, because of the expired card.

 

2 Replies 2
Steve143
Level 10
Limerick, Ireland

Hello @Gyte0,

 

You'll have to contact Airbnb customer support to sort that out.

 

Log in and click on "Help" and then type "contact airbnb" in the "Ask a question ..." box. Then click on the "I want to contact Airbnb" link.
Then click on the "Contact page" link near the end of the page.

You can also type "contact airbnb" in the "Search the community" box on these forum pages where you posted your question. Scroll down a little in the list of suggestions that appears and click on the "Contact Airbnb: A Community Help Guide[UPDATED]" one. That lists phone numbers and ways to contact them via Twitter or Facebook.

 

Steve.

Marzena4
Level 10
Kraków, Poland

Hello @Gyte0. You should be able to simply add another card (the new one) and remove the old one. If the airbnb system is set correctly, the new card will be charged.

// "The only person you can trust is yourself"