Payment identification issues

[Shay308]

Hi

is it just me or have air bnb stopped putting the name of the property an outgoing payout is related to?

today I have had 3 payouts.

all

of them combined with different transaction amounts and showing just the total.

I then have  to go to transaction history, pending transactions (even though it’s completed) and add up figures from various transactions until the individual amounts add up and match the amount shown in the email.

It’s an absolute nightmare.

support have said they have not stopped showing the property name the payments relate to but I haven’t had a clear email for over a week.

is there an easier way of doing this if this change is permanent? 

[Jenny]

Hi @Shay308 

Is this issue still ongoing?

Jenny