Payment method

[Zucely0]

Ive been on Airbnb for the past 3 days looking for a house I can stay at. When it comes to confirm and pay it is requesting me to call my bank before i make the payment. It says this extra step helps prevent fraud and keeps card secure. Ive already tried so many times to book but it still does not confirm the payment. Ive already logged in and out and refreshed my page. Is there any anything  else I can do?

[Sarah977]

@Zucely0  I suggest you contact Airbnb to find out what the problem is. Look at the "Contact Airbnb" pinned post on the first page of this Help forum. And if you are using the app, try on desktop, if possible- sometimes things are glitchy on the app.