Payout delay

Patrick180
Level 3
Ellensburg, WA

Payout delay

So, I had two bookings this weekend (two different properties)-- one arriving Friday, leaving Sunday and the other arriving Saturday, leaving Monday. So far I have not received notification for payouts for either of them?!  I don't mean seeing the money in my account, but not even being notified by Airbnb that there has been a payout.  And they are still showing in my Stats as "Future Transactions".

 

This is the first time that I have not been notified of payment after the first day of a booking.  Is there something going on with their system?

 

Thanks!

3 Replies 3
Robert78
Level 10
Suzhou, China

Patrick, I never receive a payout notification for a weekend booking until the following Tuesday, so I can understand your frustration, however in my case I'm hosting in China, and my account was initially registered in San Francisco and payments are processed there, so allowing for the international dateline, it's not unusual nor unexpected that delays would occur. Airbnb simply don't process weekend payments/payouts - go figure. 

Sharon114
Level 10
Lincoln, United Kingdom

Hi Robert, I have always received payment 24 hours after a guest checks in, regardless of weekends or holidays.  I don't know if things work differently here in the UK.

Leida3
Level 2
Clarksville, TN

Hello Patrick,

 

I am having the same problem you described. Did you ever get paid? I do no tlike that there is no number to contact to figure out why is being over two weeks and I have not received payments yet.