Payout delay?

[Jin11]

I am a new host, My guest check in more than 24 hours ago, and they are going to stay for 6 days, I thought I should  get paid today, but I did not, any suggestion? Thank you a lot.

Jin

[Kirstie]

Hi @Jin11,

How long the payout process takes depends on your payout method and you need to take into account weekends/Bank holidays. Have a look at this help guide explaining how the payout process works and how you can check your payout status. 

If it gets to 10 days since your guests checked in and you still have not received a payout, I suggest that you contact Airbnb about this -  this Community help guide explains the best ways  to get in touch with them.

I have moved your post to a new thread, so that it’s easier for others to find. I have also given it a title, please let me know if you want to change it!

I hope you will receive your payout soon!

Kirstie