Pending verification on payout method and pending money transfer

Nikita49
Level 1
Prayagraj, India

Pending verification on payout method and pending money transfer

I hosted my first guest from 22nd to 23rd december after which i recieved an email from AirBnb that I need to change my payout preferences since they cannot transfer to the bank account provided. I did all that again and its been a week and haven't heard from Airbnb again. Meanwhile, another guest stayed and checked out but no transactions have happened yet. It keeps showing the status as "pending" in the new account information. I tried reaching on the helpline and it won't go through. Please Help!!!

5 Replies 5
Miloud0
Level 10
Rabat, Morocco

Salut @Nikita49

 

If it is possible for you, Could you read this link : 

 

https://www.airbnb.com/help/article/425/when-will-i-get-my-payout 

 

Thanks, 

Miloud

Penquin0
Level 2
Leeds, United Kingdom

same problem here. I am having a guest with us from 6th January 2019 to 11th. Airbnb should make payout to me on 7/01/19. But they didn't. It is the first time  this problem happens to me. Contact with airbnb by message, but no response yet. 

Юлия13
Level 1
Samara, Russia

2-го января 2019 года заселила гостей в одну квартиру и 3-го заселила гостя в другую квартиру.

 Airbnb прислали сообщения на эл.почту, что выплаты отправлены.

Сегодня 9 января- денег на карту до сих пор не получила.

Жду объяснений от администрации  Airbnb 

Гузель0
Level 1
Kazan, Russia

Здравствуйте. Три недели прошло,а выплаты нет

Вам пришли выплаты в конце концов?