Hi there,
I was hoping someone could please give me some advice regarding a booking.
I have a guest [guest name hidden] who is confirmed, accepted and should arrive in 3days time.
I have been communicating with the guest since the booking, on all platforms suggested in the other conversations.
The guest joined AirBNB this month, this year, December 2017. There is no profile picture, the email address given is the AirBnB one you get when registering.
The number given goes straight to voicemail. I have emailed, messaged on Airbnb platform, tried calling and smsing to no avail.
The guests are from Australia but have been working in a nearby town for a couple of months (this info was given in the booking request) He said he was bringing a friend and that they intended to rest for 7 days.
I desperately need to know if they are still coming as I have declined previous requests who have asked me to let them know of any cancelations. I also need to know if they are definetly going to arrive, as I need to make arrangements for their arrival and keys.
My gut is telling me that they wont be coming.
What should I do?