Plus listing - Airbnb suggesting to change my cover photo

Azzuri0
Level 5
Ubud, Indonesia

Plus listing - Airbnb suggesting to change my cover photo

so like the title says I am getting suggestions  in the dashboard to change my cover photo, but I can't actually change it since I am in the Plus program, so what am I supposed to do?

7 Replies 7
Emiel1
Level 10
Leeuwarden, The Netherlands

@Azzuri0 

There is no coverphoto yet on your homepage:

https://www.airbnb.com/users/136477516/listings

Normally you can change it by clicking on the icon in the coverphoto space

Hope this helps,

Emiel

Azzuri0
Level 5
Ubud, Indonesia

I am talking about the cover photo for my listingScreen Shot 2019-03-12 at 07.00.06.png

@Azzuri0, what happens when you click the update button? These seems like generic 'tips' that would be sent to the mass majority of hosts and are not specific to your listing. Unrelated; but how on earth would adding a co-host give your 15% more views?

Emiel1
Level 10
Leeuwarden, The Netherlands

@Emilia42 

I think you are right, just bulk email... As far as i know people on "PLUS" program like @Azzuri0  can not change their photo's' anyway, as they are created and managed by Airbnb. And adding a co-host will generate more views ? Maybe better remove all those "tips"....

.

Azzuri0
Level 5
Ubud, Indonesia

when I click the button it takes me to  photo editing, it lets me change at first it but after saving it never actually changes the photo

Silversand-Villa0
Level 2
Hong Kong Island, Hong Kong

Hi Azzuri, I have the same problem!
We have a beautiful pool villa in a stunning garden and our PLUS profile picture is a badly lit photo of our lounge... There is no way to select the cover photo and I found the help instructions from AirBnB that are just plain useless: The instructions say to click on EDIT and then to request new pictures but either there is no EDIT for the cover photo or I am blind..

And what is really sad is that the "professional photos" that were taken by a photographer hired by AirBnB don't even follow their own AirBnB photography guidelines!! A bit disappointing really..