Post stay refunds - Airbnb Community

Post stay refunds

I have a guest that wants a refund after his stay because he had appliance problems and the water was not working properly.

Bill

2 Replies 2

The water problem was solved within a couple of hours after being notified and the appliances weren't mentioned until 3 days after they left.

@William904 How much refund they requested? If it is a lot, it is not reasonable.

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