Post stay refunds

William904
Level 1
Casa Grande, AZ

Post stay refunds

I have a guest that wants a refund after his stay because he had appliance problems and the water was not working properly.

Bill

2 Replies 2
William904
Level 1
Casa Grande, AZ

The water problem was solved within a couple of hours after being notified and the appliances weren't mentioned until 3 days after they left.

Alice595
Level 10
Concord, CA

@William904  How much refund they requested? If it is a lot, it is not reasonable.