Potential Earning vs Enquiry Amounts

[Peter2443]

Hi,

I've been asked to pre approve a booking request, but am not sure what amount I am approving, the Potential Earnings amount or the Enquiry amount.  The former is much higher than than latter.

The Potential Earnings amount appears to be using my standard rates in its calculation.  I'm assuming the Enquiry amount is an offer from the guest.

Can anyone explain how I should interpret this ?  I would approve the Potential Earnings amount, but not the Enquiry amount.

Thanks,

Peter

[Yadira22]

Hi @Peter2443 ,
Hope you are well.

For the sake of this exercise I will use your place as an example

Total charged to guest for those two nights (19th-21st November) is £304

Host gets

£105 per night x2= £210

£53 for cleaning 

Total before service fee= £210+£53=£263

Service fee (charged to host) is typically 3% of their rental plus any associated fees (in this case booking) 

-> 3%= 0.03

£263*0.03=£7.89

Total payout for host 

=((£105*2)+£53)-£7.89
=£255.11

Hope this makes sense! 
Yadira 

ps. Sorry only have your prices in GBP and not AUD but the principle still applies 🙂

[Peter2443]

Thanks Yadira,

The calculation you have provided is the 'Potential Earnings' amount.  I'm ok with that.

My question is in relation to the 'Enquiry' amount.  I received an 'Enquiry' amount from a prospective guest which is significantly below the 'Potential Earnings' amount.  I'm guessing that it is an 'offer' by the prospective guest, but I'm not sure.

In addition to understanding what the 'Enquiry' amount is, I'm also keen to know if, when I 'pre-approve', am I doing it for the 'Potential Earnings' amount or the 'Enquiry' amount.

Regards,

Peter

[Sarah977]

@Peter2443  If the guest wrote in her/his Enquiry an amounnt they are proposing to pay, then the guest is suggesting it. But if it's what you see as the payout amount if you pre-approve the reservation, the guest has no way of changing that listed price. So if that amount doesn't jive with your nightly rate, then you'll have to contact Airbnb CS to find out why. Maybe the guest is enquiring about a week or month-long reservation that has discounts applied?

[Peter2443]

Thanks Sarah and Yadira,

I've just spoken to Airbnb support who have provided an explanation.

The amount that appears under the Enquiry section uses the currency of the prospective guest.

The amount that appears under the Potential Earnings section, uses the currency of the host.

In this instance, the guest was using USD and the host (me) was using AUD, which is why the amounts didn't match.

Neither amount has a label of USD or AUD, and as both use the '$' symbol, it is impossible to tell what currency is actually used between AUD and USD. 

[Sarah977]

@Peter2443  Well, that's sloppy, isn't it, no currency designation. No wonder you were confused. But it's weird- the potential payout I see on an Inquiry or Booking Request is always in my currency, no matter what currency the guest is paying in.