Property not shown in search results

[Emma727]

Hi,

I am a new host however I've noticed when someone is searching for my property it is not showing in the search results or map location, however when I check it from my host dashboard, it seems that everything is ok. Can you please help me to resolve the issue.

Many thanks,

Emma

[Paul1255]

Hi @Emma727  when did you go live with your listing?

If it is within the last 24 hours, there is a lag time between you posting it and it appearing in search- for you to iron out any creases or issues before the paying public see it 🙂

[Ana1136]

@Emma727 I can see your listing if we are talking about the villa in Malta. Maybe you need to zoom in a bit if there are a lot of properties there. 

[Maria2527]

My property is also not shown in search results...

Can anybody help me with this?  

Thank you and keep well.

[Patricia990]

I definitely have the same problem - over and again; while we are members for 4 or 5 years now, are 'Super-Hosts', never changed any essential details but rather added descriptions and photos, and of course DID comply with all AirBNB recommendations - and yet (!) = NULL RESULT for clearly unreserved time slot (see above – upper right corner another apartment is shown, same building, more €€ and less space); I repeat: one in THE SAME BUILDING, less space & more expensive = does SHOW!!

I tried many options, like taking out the A/C or one of the 3 bedrooms, from lower price than ours to higher = still, ours does NOT SHOW UP.

Another case, 2 months ago, it showed our location to be in an industrial area next to a gas station; "AirBNB does not want to give too exact a location"; excuse me: many offers (like the other place in our building) show location exact to <30 meters.

I am utterly disappointed – and it is NOT a unique case - former renters said they would prefer to reserve through AirBNB and (since they had our phone from years ago) complained that our place as not shown at all.

Does any official clerk ever look into these hosts' comments?!

Greetings from Costa Blanca,

More than angry – very disappointed, Patricia