Ratings for work listing different from overall listing

Philippa46
Level 2
London, United Kingdom

Ratings for work listing different from overall listing

My flat is currently at a 4.7 overall rating - frustratingly 0.1 below the 4.8 required to be approved as a work ready listing which I was till a couple of recent negative reviews. 

 

My question is how an overall 4.7 rating shows up in the work listing readiness rating as 4.4. Can anyone explain how there can be a difference between the two and what I can do to get the two aligned?

1 Reply 1
Alice595
Level 10
Concord, CA

@Philippa46  Working listing reviews only count those work related guests who left you reviews. Recently when I booked an Airbnb listing, I had to make a check mark if it is business related or vacation. I guess that is how Airbnb distinguish a booking is work related or vacation related.

 

The same is true for family collection.

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