Refunded a guest who cancelled

[Amanda1415]

A guest said Airbnb told him I didn't authorize a full refund. Airbnb had messaged me that if I did nothing, the guest would be refunded. So, that's what I did - nothing. Now I don't don't know how to see what he paid, what wasn't refunded or how to refund him. Can you help me figure out how to get the cancelled guest his full refund?