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Remote control missing

‎07-04-2019 07:43 AM
Kerry123
Level 1
Australia
‎07-04-2019 07:43 AM

Remote control missing

The remote control for the light and fan for the bedroom has gone missing. I have messaged the guests however we have not had a reply. What can I do?

‎07-04-2019 07:43 AM
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2 Replies 2
‎07-04-2019 03:53 PM
Branka-and-Silvia0
Level 10
Zagreb, Croatia
‎07-04-2019 03:53 PM

@Kerry123 

contact them through Airbnb messaging and ask for a remote .

Fill the resolution /damage claim before your next guest checks in and requre money. Include the link to the same remote if you can find it at some webshop online or the bill you paid for it when you bought it (if you have it) or both.

Buy a new remote.

‎07-04-2019 03:53 PM
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‎04-08-2019 10:17 PM
Jessica1459
Level 1
Sacramento, CA
‎04-08-2019 10:17 PM

Same thing here. I lost 2 remotes. Nobody wanna replace it

‎04-08-2019 10:17 PM
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