Reservation Requirements Link Missing

Geoffrey2
Level 2
Charlottesville, VA

Reservation Requirements Link Missing

Anyone else having an issue getting to the Reservation Requirements Link? When I click on Manage Listings I new get a page displaying my single rental to choose with a Reservation Requirements link on the left. I'm now taken directly into my Calendar page with the 3 horizintal menus bars on the left and there is no link to Reservation Requirements from the interface.

 

Anyone have a Reservation Requirements Link they can share so I can try to get back into mine?

 

Thanks

10 Replies 10
Clare0
Level 10
Templeton, CA

@Geoffrey2 That's odd. What kind of device are you using?  I use a laptop with Google Chrome and it's there as clear as day.  Are you using a mobile device with an app?  

I'm using a laptop (Mac) and have tried Firefox, Chrome & Safari and have deleted all Airbnb cookies - and the same result on all 3 browsers. They must have this GUI change in place for some users, but not for others. Maybe they are testing this new interface for hosts.

 

What is the URL to access Reservation Requirements link?

 

Thanks!

Richard-and-Jina0
Level 2
Arkansas, United States

I've been looking for the same link.....

I also cannot find it.

 

Wondering who can help with this?

I want to require guest to verify ID prior to

reserving my home.

@Richard-and-Jina0 I use my laptop with Google Chrome to manage my listing.  The place to set Verified ID as a reservation requirement is located just to the left of Manage Calendar and More when you click on Manage Listing.  It says Reservation Requirments.  Hope you find it!

 

 

 

I asked Airbnb about this and this is the response:

 

"Because you have only one listing, when you followed the instructions to go to Your Listings, the site automatically directed you to the listing that you have. If you had multiple listings, it would have taken you to the page where you would have seen the Reservation Requirements section. (You could make another listing, but never list it, and you would then see this option appear.)"

 

So it appears they have changed the GUI for some users and not for others. If you have only 1 Airbnb listing and can no longer get to the Reservations Requirements link you'll need to create a 2nd listing and then deactivate it to get the page back which shows your listing and has the Requirements link.

 

Clearly this is a usability issue.

@Geoffrey2 this sounds like utter foolishness.  I wouldn't go to the bother to create a new listing.  I would just say at the top of you long description that you require Verified ID for reservation requests.  Geez, not my idea of how to run a railroad!

 

The only thing I can think of is that Airbnb is requiring all users to have Verified ID and maybe they don't think the Verified ID as a Reservation Requirement is necessary anymore. 

 

 

I found this under "Your Listing" under Dashboard. See left sidebar "Reservation Requirements"

 

https://www.airbnb.com/hosting/requirements

Brilliant, took me straight to Reservation Requirements, thanks so much.

thanx! it did the job!

Arun1
Level 2
Los Angeles, CA

Mine is missing too.  I don't see a tab under manage listings..